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Thimble

Modular checkout, sites, and patient portals for telehealth.

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Telehealth infrastructure without boundaries.

Build a checkout, site, and patient portal that feel custom, without rebuilding your entire business around someone else's ecosystem.

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See how it works
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The speed of all-in-one. The control of custom.

Use any provider network, or multiple
Keep your stack. Add Thimble where it matters
Launch in two weeks or less
Modern checkout UX that converts
Prescription-grade intake, done right
Real integrations, real-time data flow

You shouldn’t have to trade conversion + control for convenience.

Telehealth stacks solve one thing well and make you tolerate the rest.

Dr. Elena Marsh

Chief Medical Officer, NovaCare

Your checkout is the first thing patients see. It shouldn’t be the weakest link.

Most platforms bury conversion under compliance theater.

Marcus Chen

VP of Growth, RxDirect

If your portal feels like an afterthought, patients will treat it like one.

The patient experience layer should be a product, not a side effect.

Sarah Okafor

Head of Product, VitalPath

Features to build real revenue in telehealth

HIPAA CompliantE-PrescribingInsurance VerificationPatient Intake FormsAppointment SchedulingLab IntegrationsIdentity VerificationPayment ProcessingEHR SyncConsent ManagementPrescription TrackingProvider CredentialingSecure MessagingCustom BrandingAnalytics DashboardMulti-State Licensing
HIPAA CompliantE-PrescribingInsurance VerificationPatient Intake FormsAppointment SchedulingLab IntegrationsIdentity VerificationPayment ProcessingEHR SyncConsent ManagementPrescription TrackingProvider CredentialingSecure MessagingCustom BrandingAnalytics DashboardMulti-State Licensing

Stack reality check.

Can your current telehealth stack do all four?

Checkout converts

Your checkout flow actually turns visitors into paying patients.

Make intake convert + compliant

Patient data flows correctly, securely, and without manual duct tape.

Route data correctly

Attribution, CRM, EHR, and provider handoffs all work without gaps.

Empowers you to change

Your stack is modular enough that swapping one piece doesn’t break everything.

If you can't check all four, you're paying for problems.

Thimble Hub is modular. Use one product. Use two. Use all three. Swap tools later. Keep your data clean. Keep your options open. We're not a walled garden. We're the components that make your stack work seamlessly.

Book a demo

The power of custom, without the custom tax.

Platform suites give you speed, but you adapt to them. Custom builds give you control, but you pay for it forever. Thimble Hub gives you a third option: licensed building blocks that feel custom because they're configured to your workflow, design, and stack.

Platform suite

  • Quick start, limited flexibility
  • Generic patient experience
  • Tool changes = painful
  • You rent the roadmap

Custom build

  • Highest flexibility
  • Highest cost + longest timeline
  • You own maintenance and reliability
  • Integrations take real engineering time
thimblehub

Productized infrastructure that feels custom

  • Productized + configurable (like custom, but repeatable)
  • Launch fast, then iterate weekly
  • Swap tools without rebuilding everything
  • One system of record, clean data routing

What you get (besides your sanity back).

01

No lock-in by design

Switch tools and networks without rebuilding everything.

02

Conversion-first UX

Proven design that converts at volume.

03

Real integrations

Plug Thimble into your stack with zero friction.

04

HIPAA done correctly

BAA / compliance-friendly architecture and ops.

05

Launch fast

You can move in weeks, not quarters.

06

Built for iteration

Improve the funnel without waiting on a platform roadmap.

Every workaround you've built is a problem we've already solved.

01

Build your stack

Choose modules + plans.

02

Checkout + BAA

Confirm + sign compliance.

03

Launch

Live fast, iterate weekly.

Build your stack.

Pick one. Pick two. Pick three.

Your investment

Pick the module that fixes your biggest bottleneck first.

What's included

Custom scoping available.

Lock my stack in
Your stack stays yoursYour stack stays yoursYour stack stays yoursYour stack stays yoursYour stack stays yoursYour stack stays yoursYour stack stays yoursYour stack stays yoursYour stack stays yoursYour stack stays yoursYour stack stays yoursYour stack stays yours
Your data stays yoursYour data stays yoursYour data stays yoursYour data stays yoursYour data stays yoursYour data stays yoursYour data stays yoursYour data stays yoursYour data stays yoursYour data stays yoursYour data stays yoursYour data stays yours
No platform lock-inNo platform lock-inNo platform lock-inNo platform lock-inNo platform lock-inNo platform lock-inNo platform lock-inNo platform lock-inNo platform lock-inNo platform lock-inNo platform lock-inNo platform lock-in
ModularModularModularModularModularModularModularModularModularModularModularModular
InteroperableInteroperableInteroperableInteroperableInteroperableInteroperableInteroperableInteroperableInteroperableInteroperableInteroperableInteroperable
HIPAA-readyHIPAA-readyHIPAA-readyHIPAA-readyHIPAA-readyHIPAA-readyHIPAA-readyHIPAA-readyHIPAA-readyHIPAA-readyHIPAA-readyHIPAA-ready

Resources

Insights for telehealth operators
Compliance10 min read

LegitScript Certification for Telehealth: The Complete Guide

Without LegitScript certification, you can't advertise on Google, Meta, or TikTok. Here's exactly what the process looks like, what it costs, and how to avoid the most common denial reasons.

Read more →
Infrastructure11 min read

Choosing a Telehealth Provider Network: OpenLoop vs Wizlo vs MDI vs Beluga

A practical comparison of the four leading white-label provider networks for telehealth: what each does best, where they fall short, and how to pick the right one for your business.

Read more →
Product10 min read

Building a GLP-1 Patient Portal That Patients Actually Use

Most patient portals fail because they're built for clinicians, not patients. Here's what a high-retention GLP-1 portal actually looks like, from order tracking to refill management.

Read more →
Conversion9 min read

Telehealth Upsells and Cross-Sells: Adding Revenue Without Adding Friction

The best telehealth checkouts don't just convert; they increase average order value. Here's how to add labs, supplements, and program upgrades without hurting your conversion rate.

Read more →
Infrastructure12 min read

White-Label Telehealth: How to Launch a Branded Virtual Care Business in 2026

The telehealth market is projected to reach $1.2 trillion by 2034. Here's the practical playbook for launching a white-label telehealth brand, from provider network to patient portal to your first 100 patients.

Read more →
Conversion9 min read

Telehealth Subscription Billing: Reduce Churn, Increase LTV

Subscription flexibility is the difference between 4-month and 14-month average patient lifetime. Here's how billing infrastructure directly impacts telehealth retention.

Read more →
Compliance10 min read

GLP-1 Compliance in 2026: What Changed and What It Means for Your Telehealth Business

The FDA resolved semaglutide shortages, compounding is restricted, and 55+ warning letters were issued. Here's what GLP-1 telehealth operators need to know to stay compliant.

Read more →
Product8 min read

What Patients Actually Want From a Telehealth Portal in 2026

Patient expectations have shifted from 'can I see a doctor online?' to 'why isn't this as easy as ordering food?' Here's what that means for your portal and patient experience.

Read more →
Infrastructure10 min read

Telehealth Analytics: Attribution, LTV, and the Metrics That Actually Matter

Most telehealth operators are flying blind on which channels drive revenue and which patients stick around. Here's the analytics infrastructure that separates profitable programs from money pits.

Read more →
Infrastructure9 min read

Telehealth Website Speed and SEO: Why Performance Is a Revenue Problem

A 1-second delay in page load costs you 7% of conversions. For telehealth, where 70% of traffic is mobile on cellular networks, site speed is a direct revenue lever.

Read more →
Infrastructure11 min read

The GLP-1 Telehealth Stack: What You Actually Need to Launch

Launching a GLP-1 program means connecting providers, pharmacy, intake, checkout, and patient management. Here's the stack that actually works.

Read more →
Conversion10 min read

Patient Acquisition Cost in Telehealth: Benchmarks and How to Lower Yours

The average telehealth CAC has climbed to $150-$900+ depending on vertical. Here are the levers that actually move the number, and the ones that are wasting your budget.

Read more →
Conversion9 min read

Why Your Telehealth Checkout Is Leaking Conversions (And How to Fix It)

Most telehealth checkouts lose patients before they finish. Here's where the leaks happen and what high-converting flows do differently.

Read more →
Compliance9 min read

Ryan Haight Act and DEA Telehealth Rules: What Operators Need to Know in 2026

The DEA telehealth flexibilities expire December 31, 2026. Here's what the Ryan Haight Act requires, what the current exemptions allow, and how to prepare for what comes next.

Read more →
Infrastructure10 min read

Telehealth Data Routing: How to Connect Checkout, EHR, CRM, and Pharmacy Without Losing Patients

Every broken data handoff between your telehealth systems creates a patient who paid but didn't receive timely care. Here's how to build a data pipeline that actually works.

Read more →
Platform10 min read

Modular vs. All-in-One Telehealth Platforms: A Practical Comparison

Platform suites promise simplicity. Custom builds promise freedom. Here's what actually matters when choosing your telehealth infrastructure.

Read more →
Compliance8 min read

HIPAA-Compliant Patient Intake: Beyond the Generic Form

Generic form builders weren't designed for healthcare. Here's what prescription-grade intake actually looks like and why it matters for conversion.

Read more →
Platform9 min read

How to Switch Telehealth Platforms Without Rebuilding Everything

Switching platforms doesn't have to mean starting over. Here's how to migrate without losing momentum, patients, or your sanity.

Read more →
Compliance10 min read

LegitScript Certification for Telehealth: The Complete Guide

Without LegitScript certification, you can't advertise on Google, Meta, or TikTok. Here's exactly what the process looks like, what it costs, and how to avoid the most common denial reasons.

Read more →
Infrastructure11 min read

Choosing a Telehealth Provider Network: OpenLoop vs Wizlo vs MDI vs Beluga

A practical comparison of the four leading white-label provider networks for telehealth: what each does best, where they fall short, and how to pick the right one for your business.

Read more →
Product10 min read

Building a GLP-1 Patient Portal That Patients Actually Use

Most patient portals fail because they're built for clinicians, not patients. Here's what a high-retention GLP-1 portal actually looks like, from order tracking to refill management.

Read more →
Conversion9 min read

Telehealth Upsells and Cross-Sells: Adding Revenue Without Adding Friction

The best telehealth checkouts don't just convert; they increase average order value. Here's how to add labs, supplements, and program upgrades without hurting your conversion rate.

Read more →
Infrastructure12 min read

White-Label Telehealth: How to Launch a Branded Virtual Care Business in 2026

The telehealth market is projected to reach $1.2 trillion by 2034. Here's the practical playbook for launching a white-label telehealth brand, from provider network to patient portal to your first 100 patients.

Read more →
Conversion9 min read

Telehealth Subscription Billing: Reduce Churn, Increase LTV

Subscription flexibility is the difference between 4-month and 14-month average patient lifetime. Here's how billing infrastructure directly impacts telehealth retention.

Read more →
Compliance10 min read

GLP-1 Compliance in 2026: What Changed and What It Means for Your Telehealth Business

The FDA resolved semaglutide shortages, compounding is restricted, and 55+ warning letters were issued. Here's what GLP-1 telehealth operators need to know to stay compliant.

Read more →
Product8 min read

What Patients Actually Want From a Telehealth Portal in 2026

Patient expectations have shifted from 'can I see a doctor online?' to 'why isn't this as easy as ordering food?' Here's what that means for your portal and patient experience.

Read more →
Infrastructure10 min read

Telehealth Analytics: Attribution, LTV, and the Metrics That Actually Matter

Most telehealth operators are flying blind on which channels drive revenue and which patients stick around. Here's the analytics infrastructure that separates profitable programs from money pits.

Read more →
Infrastructure9 min read

Telehealth Website Speed and SEO: Why Performance Is a Revenue Problem

A 1-second delay in page load costs you 7% of conversions. For telehealth, where 70% of traffic is mobile on cellular networks, site speed is a direct revenue lever.

Read more →
Infrastructure11 min read

The GLP-1 Telehealth Stack: What You Actually Need to Launch

Launching a GLP-1 program means connecting providers, pharmacy, intake, checkout, and patient management. Here's the stack that actually works.

Read more →
Conversion10 min read

Patient Acquisition Cost in Telehealth: Benchmarks and How to Lower Yours

The average telehealth CAC has climbed to $150-$900+ depending on vertical. Here are the levers that actually move the number, and the ones that are wasting your budget.

Read more →
Conversion9 min read

Why Your Telehealth Checkout Is Leaking Conversions (And How to Fix It)

Most telehealth checkouts lose patients before they finish. Here's where the leaks happen and what high-converting flows do differently.

Read more →
Compliance9 min read

Ryan Haight Act and DEA Telehealth Rules: What Operators Need to Know in 2026

The DEA telehealth flexibilities expire December 31, 2026. Here's what the Ryan Haight Act requires, what the current exemptions allow, and how to prepare for what comes next.

Read more →
Infrastructure10 min read

Telehealth Data Routing: How to Connect Checkout, EHR, CRM, and Pharmacy Without Losing Patients

Every broken data handoff between your telehealth systems creates a patient who paid but didn't receive timely care. Here's how to build a data pipeline that actually works.

Read more →
Platform10 min read

Modular vs. All-in-One Telehealth Platforms: A Practical Comparison

Platform suites promise simplicity. Custom builds promise freedom. Here's what actually matters when choosing your telehealth infrastructure.

Read more →
Compliance8 min read

HIPAA-Compliant Patient Intake: Beyond the Generic Form

Generic form builders weren't designed for healthcare. Here's what prescription-grade intake actually looks like and why it matters for conversion.

Read more →
Platform9 min read

How to Switch Telehealth Platforms Without Rebuilding Everything

Switching platforms doesn't have to mean starting over. Here's how to migrate without losing momentum, patients, or your sanity.

Read more →
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Stop inheriting someone else's limitations.

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Start with one module. Expand when it makes sense. Keep your freedom.